Faq's

Are all your products handmade?

Yes, every product in our collection is handcrafted by skilled artisans using traditional techniques. Each item is made with care, which makes it truly one of a kind.

Can I customize the size or design of a product?

Absolutely! Most of our products can be customized in terms of size, design, and even finish. Just reach out to us with your preferences—we love bringing your vision to life.

What materials do you use?

Our products are crafted from high-quality, sustainable materials including natural woods, lacquer, and brass. All finishes are safe, durable, and meant to last.

Do you offer gift packaging?

Yes! We offer special gift wrapping options, perfect for festivals, weddings, or special occasions. Just mention it while placing your order.

Are these products suitable for daily use or just for decoration?

Many of our items are designed to be both beautiful and functional. From storage boxes to serving trays, they’re meant for everyday use—with a touch of elegance.

How long does it take to receive a customized order?

Custom orders typically take 5–10 days to craft, depending on the complexity. We’ll keep you updated every step of the way, and shipping is fast and secure.

What if the product I receive is damaged?

We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours with photos. We’ll arrange a replacement or refund right away.

Do you ship internationally?

Currently, we ship across [your country]. For international shipping, please reach out to us directly—we’ll do our best to make it happen!

How do I take care of my product?

Our handcrafted items are built to last, but we recommend gentle cleaning with a dry or slightly damp cloth. Avoid harsh chemicals or soaking, especially for wooden and brass products.

Why should I choose handmade over mass-produced?

When you choose handmade, you support real people, preserve traditional art forms, and receive something with soul. Every piece has a story—yours and the artisan’s.